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COVID-19 Header

TEMPORARY USE OF OUTDOOR SPACE FOR RESTAURANT DINING
To support local restaurants during COVID-19 pandemic, and to help promote outdoor settings and physical distancing, the City of Knoxville is offering a permit for temporary expansion of restaurants to both public and private outdoor spaces.
Click here for application & more information

COVID-19 HOUSING ASSISTANCE PROGRAM
Are you having trouble paying your rent or mortgage due to financial issues brought about by COVID-19? You may qualify for COVID-19-related housing assistance, if you live in the city of Knoxville and have lost employment or income due to COVID-19, or are unable to work because you’ve been diagnosed or quarantined with COVID-19.
Click here for more information or call 211 and ask about the Housing Assistance Program for COVID-19.

KNOX COUNTY HEALTH DEPT. COVID-19 HOTLINE
Call the Knox County Health Department COVID-19 Hotline at 865-215-5555 or 888-288-6022
HOURS: Monday thru Friday 9 a.m.-5:30 p.m. and Saturday and Sunday 10 a.m.-2 p.m.

CITY'S 311 CALL CENTER
Call 3-1-1 (215-4311) for questions regarding the COVID-19 reopening guidelines and other information.


    Stress & Coping During Pandemic
     
    Click here for our rental resource center
     
    Click here for food access resources
     
    Click here for financial help
     
    #KNOXVILLESMILES
     
The Knox County Health Department (KCHD launched a COVID-19 public information line at 865-215-5555 or toll-free at 888-288-6022. The information line will be available from 8 a.m. to 4:30 p.m. EST, Monday through Friday.

Several events scheduled to take place in the City have been canceled by the City or organizers. Please check with event organizers to see if an event has been canceled.

Everyone is being urged to wear face coverings, keep 6 feet distance from others, wash hands properly, clean/sanitize surfaces, and stay home when sick.

The City will continue to keep you updated. You can find the latest information on the Knox County Health Department website but keep in mind this is a rapidly changing situation.


TESTING FOR COVID-19

Starting Aug. 5, the Knox County Health Dept. has a new testing location at the Jacob Building at Chilhowee Park located at 3301 Magnolia Ave. No appointment is necessary. Testing held from 9 a.m. to 3 p.m. on Mondays, Wednesdays and Fridays (dates subject to change). Please wear a mask and follow all safety precautions.

COVID-19 testing is also available by appointment at KCHD. Please call KCHD's Public Info Line to make an appointment at 865-215-5555 or toll-free at 888-288-6022. (INFO LINE HOURS: Mon.-Fri., 9 am-5:30 pm and Sat.-Sun. 10 am-2 pm.).

View additional information on testing


CITY OF KNOXVILLE CHATBOT

Visit our chatbot to find answers about COVID-19, other Social Services, the Knox County Reopening Plan and Census 2020.
Chat about COVID-19 or Census


KATKAT'S COVID-19 PLAN

In an effort to help prevent the spread of COVID-19, KAT is taking extra measures to keep assengers, operators and the general public safe. 
Learn more about KAT's plan


COVID-19 INFORMATION

Información sobre COVID-19 en español
Knox County Health Department
UTK COVID-19 Case Tracking Dashboard
CDC COVID-19 (Coronavirus)
United Way of Greater Knoxville
Tennessee Department of Health 
World Health Organization


ORDERS & REGULATIONS FOR FACE COVERINGS


On June 29, 2020, Mayor Indya Kincannon signed an executive order mandating masks be worn inside all City-owned buildings. The order comes following a week of significant increases in the number of new COVID-19 cases in Knox County. The order will go into effect Wednesday, July 1st at all City owned facilities. That list includes, but is not limited to: Public Works Service Center, Safety Building, Convention Center, Sunsphere, World’s Fair Park Exhibition Hall, Civic Coliseum and Auditorium, Jacob Building, The Muse, Indoor spaces at Zoo Knoxville, Knoxville Station Transit Center, and Administrative Building for Parks & Recreation. Visitors coming to the City County Building will also be asked to wear a mask for all City related business.
Read Full News Release
View Details of Emergency Executive Order No. 19 [PDF]
masks
On July 1, 2020, the Knox County Board of Health voted to issue the COVID-19 Face Covering Regulation requiring community members to wear face coverings in most public spaces. The order is slated to go into effect July 3, 2020 and will be assessed at each Board of Health meeting moving forward. Children under 12 years of age and those with certain medical conditions are exempt. Places of worship, public schools as well as state and federal government facilities are excluded. The intent of the order is to increase face covering usage and slow the spread of COVID-19. The Board discussed enforcement at the meeting and agreed the intent is to issue warnings and, if possible, provide a face mask to those who do not have one.
View Details of Knox County Board of Health Regulation [PDF]


CITY & COUNTY LOCAL BUSINESS REOPENING PLAN


On May 1, 2020 Knox County and the City of Knoxville began a gradual, phased-in reopening of businesses. The plan highlighted the fact that the community will not be immediately returning to a pre-pandemic “normal”, but instead outlined a 3 phase approach to reopening.

However, on June 17, 2020, the Knox County Board of Health voted instead to adopt Governor Lee's Tennessee Pledge guidance effective July 1, 2020. 

On July 15, 2020, the Knox County Board of Health adopted the COVID-19 Community Education Recommendation to aid with recommendations for Knox County businesses, schools, venues and residents.

On July 29, 2020, the Knox County Board of Health voted to issue a regulation titled the COVID-19 Suppression in Bars Regulation. To read the full original regulation, click here. The order went into effect at 12:01 a.m. on August 3, 2020. This original order was revised on August 5, 2020 and changed to suspend the on-premise consumption of food and drink in bars within Knox County after 10 p.m. EST in order to protect the general health and safety of the citizens of Knox County during the COVID-19 pandemic. This regulation shall remain in effect until 12:01 a.m. on August 20, 2020. Click here to read the revised regulation.

On September 16, 2020, the Knox County Board of Health passed an amended resolution that orders restaurants and bars that serve alcohol to close at 11 p.m. The resolution goes into effect on September 18, 2020 and will last for 28 days. The board also passed a resolution to limit gatherings to ensure that no more than 25 person congregate within the same 900 square feet unless they are residing the in the same household.

Draft of Sept. 16 Curfew Regarding the Sale or Consumption of Alcoholic Beverages in Certain Establishments [PDF]
Draft of Sept. 16 COVID-19 Social Group Transmission Suppression Regulation [PDF]
Aug. 5 Revised COVID-19 Suppression in Bars Regulation [PDF]
COVID-19 Suppression in Bars Regulation [PDF]
Knox Co. Board of Health COVID-19 Community Education Recommendation [PDF]
Governor Lee's Tennessee Pledge
City & County COVID-19 Phased Reopening Plan


BUSINESS RESOURCES

Temporary Use of Outdoor Space for Restaurant Dining
To support local restaurants during COVID-19 pandemic, and to help promote outdoor settings and physical distancing, the City of Knoxville is offering a permit for temporary expansion of restaurants to both public and private outdoor spaces.
Click here for application & more information

Signage for Businesses
Click on images to download printable signs

Signage for businesses Signage for businesses Signage for businesses Signage for businesses Signage for businesses Signage for businesses TN PLEDGE

View more Business Resources


EXECUTIVE ORDERS
Click here to view all orders issued by City, County & State regarding COVID-19 - starting March 12, 2020


JULY 29, 2020 - KNOX COUNTY BOARD OF HEALTH ISSUED COVID-19 SUPPRESSION IN BARS REGULATION
On July 29, the Knox County Board of Health voted to issue a regulation titled the COVID-19 Suppression in Bars Regulation. The order is slated to go into effect at 12:01 a.m. on August 3, 2020. It shall remain in effect until 12:01 a.m. on August 20, 2020 and may be extended by the Board of Health if indicated by the current data.
Knox County Board of Health Order [PDF]

JULY 1, 2020 - KNOX COUNTY BOARD OF HEALTH ISSUES ORDER REQUIRING FACE COVERINGS

On July 1, the Knox County Board of Health voted to issue an order requiring community members to wear face coverings in most public, indoor spaces. The order is slated to go into effect July 3 and will be assessed at each Board of Health meeting moving forward. Children under 12 years of age and those with certain medical conditions are exempt.
Knox County Board of Health Order [PDF]

JUNE 29, 2020 - MAYOR KINCANNON ISSUES EMERGENCY EXECUTIVE ORDER NO. 19

Mayor Indya Kincannon signed Emergency Executive Order No. 19 mandating masks be worn inside all City-owned buildings.
View Press Release
Mayor Indya Kincannon's Emergency Executive Order No. 19 [PDF]

JUNE 17, 2020 - KNOX COUNTY BOARD OF HEALTH ADOPTS GOV. LEE'S TENNESSEE PLEDGE
On June 17, 2020, the Knox County Board of Health voted to adopt Governor Lee's Tennessee Pledge reopening guidance effective July 1, 2020.
Governor Lee's Tennessee Pledge

TIMELINE OF ORDERS
View timeline of orders issued by the City, County and State starting March 12, 2020.


BE SAFE KNOXVILLE