Dial 3-1-1 to Access City Services If your wireless or landline phone carrier cannot directly access the City's 3-1-1 Call Center, you can reach us by dialing 865-215-4311.

Public Services Division

Codes Enforcement Office

Solid Waste Office

To request pickup for a dead animal call 865-215-6000.

The animal must be within 5 feet of the edge of the street.

The animal is placed in a bio-hazard bag and taken for burial to the Chestnut Ridge Landfill off Racoon Valley Road.

For stray animal pickup, call KPD at 865-215-8639 or 865-215-8640.