Room 467, City County Building
Knoxville, TN 37902
1400 Lorane St.
Knoxville, TN 37921
The Public Service Department (PSD) provides a majority of the everyday services residence of City of Knoxville use everyday. These services include garbage collection, brush/yard waste and leaf collection, facility and street maintenance, horticulture services, among many others. The PSD is comprised of 300 employees and has a total annual operating budget of $31 million. The department consists of four primary divisions: Administration, Operations (Service Areas, Horticulture, Facility Services, Construction/ Street Service), Codes Enforcement, & Solid Waste.
For information on any each division within the Public Service Department, please click on the links to the right.
Click here to view a PDF map of the City's Services Areas.
If you need general information about Public Service, the City of Knoxville, or if you have a request for one of the services that we provide, please contact 3-1-1 or choose from the links below for information on the routine services we provide.Bulky Waste Collection - every week with your household garbage.
Brush Collection - every two weeks from Feb. 1 to Nov. 1. To prevent traffic accidents, please do not place brush piles in streets.
Dead Animal Pickup - to report a problem please call 3-1-1 or 865-215-4311.
Household Garbage Collection (Waste Connections) - weekly. Waste Connections - 522-0078
Leaf Collection - four pickups in each neighborhood between Nov. 1 and Feb. 1. Leaves should be placed in piles along the curb rather than in rows.
Pothole Patching - to report a problem please call 3-1-1 or 865-215-4311 to report potholes which will then be filled as soon as possible.
Right-of-Way Mowing - every four weeks between Apr. 1 and Oct. 15 and as needed at other times of the year.
Snow and Ice removal - When inclement weather hits the Knoxville area, Public Service responds by following a priority based plan.
Storm Drain Maintenance - When storm drains or City pipes become clogged, Public Service will remove debris and correct the issue to return proper water flow.
Street Sweeping - all streets will be swept or flushed on an as needed basis and alley maintenance will be done twice each year.
Help Us Help You!
Here are a few things that citizens can remember that will help keep our neighborhoods safer and cleaner:
Construction and demolition debris is not collected by City crews or Waste Connections. You are responsible for this disposal. Leaving construction debris on the curb is a violation.
Brush and other yard waste should be gathered in piles measuring 6' X 6' X 6' and, to prevent traffic problems, should not be placed in the streets. Do not place brush atop spigots, clean out pipes or other protruding utility connections.
Each home is allowed four 32-gallon covered garbage containers. Large 55-gallon drums will not be emptied by Waste Connections.
Tree trimmings and cutting debris created by private companies and/or contractors must be removed by the company.
Open burning is prohibited, except as provided by the Fire Prevention Code and state and local air pollution control regulations.
Property owners are responsible for keeping their property in a clean and sanitary condition.