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PUBLIC SERVICE DEPARTMENT
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David Brace
Director

dbrace@cityofknoxville.org
Room 467, City County Building
Knoxville, TN 37902
865-215-2060
Fax: 865-215-2420

Chad Weth
Deputy Director
cweth@cityofknoxville.org
1400 Lorane St.
Knoxville, TN 37921

The Public Service Department (PSD) provides a majority of the everyday services residence of City of Knoxville use everyday. These services include garbage collection, brush/yard waste and leaf collection, facility and street maintenance, horticulture services, among many others. The PSD is comprised of 300 employees and has a total annual operating budget of $31 million. The department consists of four primary divisions: Administration, Operations (Service Areas, Horticulture, Facility Services, Construction/ Street Service), Codes Enforcement, & Solid Waste.

For information on any each division within the Public Service Department, please click on the links to the right.

Click here to view a PDF map of the City's Services Areas.

If you need general information about Public Service, the City of Knoxville, or if you have a request for one of the services that we provide, please contact 3-1-1 or choose from the links below for information on the routine services we provide.

  • Bulky Waste Collection - every week with your household garbage.
  • Brush Collection - every two weeks from Feb. 1 to Nov. 1. To prevent traffic accidents, please do not place brush piles in streets.
  • Dead Animal Pickup - to report a problem please call 3-1-1 or 865-215-4311.
  • Household Garbage Collection (Waste Connections) - weekly. Waste Connections - 522-0078
  • Leaf Collection - four pickups in each neighborhood between Nov. 1 and Feb. 1. Leaves should be placed in piles along the curb rather than in rows.
  • Pothole Patching - to report a problem please call 3-1-1 or 865-215-4311 to report potholes which will then be filled as soon as possible.
  • Right-of-Way Mowing - every four weeks between Apr. 1 and Oct. 15 and as needed at other times of the year.
  • Snow and Ice removal - When inclement weather hits the Knoxville area, Public Service responds by following a priority based plan. 
  • Storm Drain Maintenance - When storm drains or City pipes become clogged, Public Service will remove debris and correct the issue to return proper water flow.
  • Street Sweeping - all streets will be swept or flushed on an as needed basis and alley maintenance will be done twice each year.

  • Help Us Help You!

    Here are a few things that citizens can remember that will help keep our neighborhoods safer and cleaner:

  • Construction and demolition debris is not collected by City crews or Waste Connections. You are responsible for this disposal. Leaving construction debris on the curb is a violation.
  • Brush and other yard waste should be gathered in piles measuring 6' X 6' X 6' and, to prevent traffic problems, should not be placed in the streets. Do not place brush atop spigots, clean out pipes or other protruding utility connections.
  • Each home is allowed four 32-gallon covered garbage containers. Large 55-gallon drums will not be emptied by Waste Connections.
  • Tree trimmings and cutting debris created by private companies and/or contractors must be removed by the company.
  • Open burning is prohibited, except as provided by the Fire Prevention Code and state and local air pollution control regulations.
  • Property owners are responsible for keeping their property in a clean and sanitary condition.
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