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DEPARTMENT OF POLICY & COMMUNICATIONS
Annexation Policy
Request for Proposals Policy
News Releases
Community Relations
Special Events
Annexation Plans of Service
Cumberland Avenue Corridor Project
Downtown North
Downtown Design Guidelines Review Board
Downtown Dog Park
Downtown Wayfinding Signage Project
Energy & Sustainability
Gay Street 100 Block Construction Project / Jackson Ramp Redesign Process
Market Square Event Policy
Market St. & Union Ave. Sidewalk Improvements
Public Arts Committee
Solar America Cities Project
Broadway & 5th Ave. Process
City Tax Increment Financing Projects [PDF]
Development Incentives
Downtown Advisory Committee
Historic Preservation
KCDC TIF Policies & Procedures [DOC]
KCDC TIF Policies & Procedures [PDF]
South Waterfront Process
World's Fair Park Process
Available Space for Public Meetings
Community Development Division
Dept. of Community & Neighborhood Services

Development Corp. of Knox County
East TN Economic Dev. Agency
Knox County Government
Knox Heritage
Knoxville Area Chamber Partnership
Knoxville's Community Dev. Corp.
Market Square Vending Policy & Form [PDF]
Historic Market Square Vehicle Permit Regulation & Form [PDF]
Knoxville Residential Parking Permit Application [PDF]
Sidewalk Limited Use Agreement Application [PDF]
Development Assistance Form [PDF]
William Lyons
Senior Director
Policy & Communications

(biography)
wlyons@cityofknoxville.org
Room 655, City County Building
865-215-2029
Fax: 865-215-3035

Bob Whetsel
Director of Redevelopment
bwhetsel@cityofknoxville.org
Room 656, City County Building
865-215-2543
Fax: 865-215-3035

Anne Wallace
Cumberland Avenue Project Manager
awallace@cityofknoxville.org
Room 656, City County Building
865-215-2644
Fax: 865-215-3035

Rick Emmett
Urban Growth Manager
remmett@cityofknoxville.org
Room 471, City County Building
865-215-2027 or 865-215-3837
Fax: 865-215-2320

Hannah Parker
Policy Analyst and Downtown Coordinator
hparker@cityofknoxville.org
Room 656, City County Building
865-215-2607
Fax: 865-215-3035

Susanna Bass, Sustainability Program Manager
sbass@cityofknoxville.org
Room 581, City County Building
Phone: 865-215-4430
Fax: 865-215-3035

Erin Burns
Sustainability Coordinator
eburns@cityofknoxville.org
Room 656, City County Building
865-215-2065
Fax: 865-215-3035

Randall Kenner
Communications Coordinator
rkenner@cityofknoxville.org
Room 654A, City County Building
865-215-3710
Cell: 865-216-0098
Fax: 865-215-3035

Traci McDonell
City Webmaster

tmcdonell@cityofknoxville.org
Room 654B, City County Building
865-215-2177
Fax: 865-215-3035

Kim Scarborough
Executive Assistant

kscarborough@cityofknoxville.org
Room 655, City County Building
865-215-2029
Fax: 865-215-3035

The Department of Policy & Communications' policy mission is to enhance the climate for quality growth through the strategic development of incentives and the involvement of appropriate organizations, individuals, and the public in the policymaking process. The department's communications mission is to provide accurate information to citizens and the press in a timely manner.

Successful performance of this mission will provide economic opportunity for the city's citizens and improve their quality of life. In support of this mission, the Policy & Communications Department facilitates activities related to administration - council relations, historic preservation, major capital investment projects, and public input processes for city projects and services, especially in the downtown area and adjacent neighborhoods.

The Department works closely with City Council, Knox County, KCDC, CBID, the Chamber Partnership, the Development Corporation of Knox County, and through the Resource Valley program. The Department aggressively pursues creative methods to leverage city economic resources to help realize this commitment to quality growth.

Downtown Knoxville has become a vibrant and exciting neighborhood as well as serving as the city's entertainment and cultural hub. Downtown is an important economic driver for our city. Thus the Department takes major responsibility for downtown projects, especially those in which the city makes an investment with the expectation of economic return for its citizens. It is crucial that the city make full use of its citizens' ideas and opinions in considering such investment of the public's funds. The Department of Policy & Communications actively involves the public through design and conduct of public input processes and through appropriately transparent decision-making processes.

The City's decision to place Historic Preservation within the Department of Policy & Communications underscores the role of historic preservation of our structures as not only of great benefit to its citizens, but also of great value in attracting visitors, residents, and business activity to our city.

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