William Lyons
Senior Director
Policy & Communications
(biography)
wlyons@cityofknoxville.org
Room 655, City County Building
865-215-2029
Fax: 865-215-3035
Bob Whetsel
Director of Redevelopment
bwhetsel@cityofknoxville.org
Room 656, City County Building
865-215-2543
Fax: 865-215-3035
Anne Wallace
Cumberland Avenue Project Manager
awallace@cityofknoxville.org
Room 656, City County Building
865-215-2644
Fax: 865-215-3035
Rick Emmett
Urban Growth Manager
remmett@cityofknoxville.org
Room 471, City County Building
865-215-2027 or 865-215-3837
Fax: 865-215-2320
Hannah Parker
Policy Analyst and Downtown Coordinator
hparker@cityofknoxville.org
Room 656, City County Building
865-215-2607
Fax: 865-215-3035
Susanna Bass, Sustainability Program Manager
sbass@cityofknoxville.org
Room 581, City County Building
Phone: 865-215-4430
Fax: 865-215-3035
Erin Burns
Sustainability Coordinator
eburns@cityofknoxville.org
Room 656, City County Building
865-215-2065
Fax: 865-215-3035
Randall Kenner
Communications Coordinator
rkenner@cityofknoxville.org
Room 654A, City County Building
865-215-3710
Cell: 865-216-0098
Fax: 865-215-3035
Traci McDonell
City Webmaster
tmcdonell@cityofknoxville.org
Room 654B, City County Building
865-215-2177
Fax: 865-215-3035
Kim Scarborough
Executive Assistant
kscarborough@cityofknoxville.org
Room 655, City County Building
865-215-2029
Fax: 865-215-3035
The Department of Policy & Communications' policy mission is to
enhance the climate for quality growth through the strategic development
of incentives and the involvement of appropriate organizations, individuals,
and the public in the policymaking process. The department's communications
mission is to provide accurate information to citizens and the press
in a timely manner.
Successful performance of this mission will provide economic opportunity
for the city's citizens and improve their quality of life. In support
of this mission, the Policy & Communications Department facilitates
activities related to administration - council relations, historic
preservation, major capital investment projects, and public input
processes for city projects and services, especially in the downtown
area and adjacent neighborhoods.
The Department works closely with City Council, Knox County, KCDC,
CBID, the Chamber Partnership, the Development Corporation of Knox
County, and through the Resource Valley program. The Department
aggressively pursues creative methods to leverage city economic
resources to help realize this commitment to quality growth.
Downtown Knoxville has become a vibrant and exciting neighborhood
as well as serving as the city's entertainment and cultural hub.
Downtown is an important economic driver for our city. Thus the
Department takes major responsibility for downtown projects, especially
those in which the city makes an investment with the expectation
of economic return for its citizens. It is crucial that the city
make full use of its citizens' ideas and opinions in considering
such investment of the public's funds. The Department of Policy
& Communications actively involves the public through design and conduct
of public input processes and through appropriately transparent
decision-making processes.
The City's decision to place Historic Preservation within the Department
of Policy & Communications underscores the role of historic
preservation of our structures as not only of great benefit to its
citizens, but also of great value in attracting visitors, residents,
and business activity to our city.
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