OPERATIONS & EFFICIENCY

311 Call Center Fleet KAT Parks/Recreation Sam Anderson, Senior Director (biography) sanderson@cityofknoxville.org Room 303, City County Building 865-215-2809 Fax: 865-215-2408 This department is responsible for oversight of services that directly affect the quality of life of citizens and neighborhoods - including parks and recreation, 311 call center, and coordination of transportation. Americans With Disabilities Act compliance. Staff support for the Mayor's Council On Disability Issues. Knoxville's public transportation system, KAT For more information on routes and services for the public bus system, call KAT at 865-637-3000 or 865-525-1525 TTY.