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CLICK HERE TO REPORT: Trash / Recycling Pickup Missed

NOTICE REGARDING HOLIDAYS: “When in doubt, set it out!” Thanksgiving and Christmas are the only days of the year when curbside trash and recycling are not picked up as scheduled. For the week following those two holidays, collection is delayed by one day and Sanitation Workers work through Saturday to catch up. The following Monday, service resumes as usual.

garbage cartMakenzie Read   
Waste and Resources Coordinator


If your gray City of Knoxville trash cart was not emptied on your regular pickup day then please call 311. Note that Waste Connections has until the end of your pickup day to empty your City of Knoxville trash cart so please wait until the following day to call 311 and report the miss. Drivers cannot be sent back for misses reported more than two business days after your service day.  


Each trash cart is assigned to a particular address. If you move DO NOT take the trash cart with you. It is important that the trash carts remain at the address where they were assigned. Thank you for your cooperation and attention to this detail!

Please remember that all weekly household garbage must fit inside the City-issued trash cart with the lid down to be collected. Any overflow household garbage will not be collected. Please see our curbside garbage page for more details.

Please visit the links at the top of the page to learn more about garbage related services in Knoxville.