City of Knoxville - Engineering Contacts

WHO TO CONTACT FOR...

Civil Engineering Division
Stormwater Engineering Division
Traffic Engineering Division

Engineering Department
City County Building, Suite 480
P.O. Box 1631
Knoxville TN 37901
865-215-2148
Fax: 865-215-2631

This webpage contains the most frequently used phone numbers for the Engineering Department and related agencies. See the Quick Reference List for the most commonly referenced telephone numbers of the overall Knoxville city government. The Engineering Department is organized into three divisions (with responsibilities described on the Engineering Department homepage).

Alley and street closures	MPC	865-215-2500
Best Management Practices (BMP) Manual	Stormwater Engineering	865-215-2148
Bridge maintenance and design	Civil Engineering	865-215-6100
Conceptual plan or plat requirements	MPC	865-215-2500
Construction inspections, grading & drainage	Stormwater Engineering	865-215-2148
Construction inspections, structures & walls	Inspections Bureau	865-215-2999
Driveway/entrance access permit: city streets	Civil Engineering	865-215-6100
Driveway/entrance access permit: state routes	TDOT	865-594-9101
Erosion and grading problems	Stormwater Engineering	865-215-2148
Final plat (submittal & preparation)	MPC	865-215-2500
Flooding and drainage problems	Stormwater Engineering	865-215-2148
Floodplain information and delineation	Stormwater Engineering	865-215-2148
Greenway design and construction issues	Parks and Recreation	865-215-2090
Illegal dumping in creeks or streams	Water Quality Hotline	865-215-4147
Illegal dumping into storm drainage pipes	Water Quality Hotline	865-215-4147
Illegal dumping of solid waste (not in creeks)	Office of Solid Waste	865-215-6700
Interstate highway construction & design	TDOT	865-594-9101
Land Development Manual	Stormwater Engineering	865-215-2148
Maps and records	Technical Services Counter	865-215-2103
Obtaining a building permit	Inspections Bureau	865-215-2999
Obtaining a site development permit	Stormwater Engineering	865-215-2148
Overgrown grass within public right-of-way	Public Service	865-215-6000
Parking meters on public streets (downtown)	Traffic Engineering	865-215-6100
Potholes in public streets and roads	Public Service	865-215-6000
Property records	Knox County Deeds	865-215-2330
Right-of-Way Construction Permit	Civil Engineering	865-215-6100
Road construction inspections	Civil Engineering	865-215-6100
Sanitary sewer, overflow	KUB, Water Quality Hotline or TDEC	865-524-2911
Sanitary sewer, service/maintenance/repair	KUB (or other utility)	865-524-2911
Sidewalk maintenance and design	Civil Engineering	865-215-6100
Sign and billboard permits	Inspections Bureau	865-215-2999
Street cut permits	Civil Engineering	865-215-6100
Streetlighting, maintenance/repair	KUB (or other utility)	865-524-2911
Streetlighting, planning/design	Stormwater Engineering	865-215-2148
Street or roadway design issues	Civil Engineering	865-215-6100
Streetsweeping (also brush & leaf collection)	Public Service	865-215-6000
Survey control monuments & reference points	Civil Engineering	865-215-6100
TDEC Water Pollution Control	865-694-6035 or 1-888-891-8332
Temporary traffic control permit	Civil Engineering	865-215-6100
Traffic markings, maintenance/repair	Traffic Sign Shop	865-215-6720
Traffic signals, maintenance/repair	Traffic Signal Shop	865-215-6730
Traffic signs, maintenance/repair	Traffic Sign Shop	865-215-6720
Traffic volumes and turn lane questions	Traffic Engineering	865-215-6100
Water Quality Hotline	865-215-4147
Water quality in Knoxville creeks & streams	Stormwater Engineering	865-215-2148
Zoning or rezoning issues	MPC	865-215-2500