CITY EMPLOYMENT

Civil Service Current Job Openings FAQs Benefits How to Apply for a Job Civil Service Staff Mission Statement Civil Service Merit Board HOW TO APPLY FOR A JOB STEP 1: Find out about a Job Vacancy Applications are only accepted by the City of Knoxville for jobs in which there is a current vacancy. There are several ways to find out about job vacancies: Job Posting Announcements are posted in the Civil Service Department and in most city offices and recreation centers. You can see a list of vacancies in the Current Job Openings section of this website and can obtain the Job Posting Announcement by selecting the job title that you are interested in. The Civil Service Department lists job vacancies in the employment section of the Knoxville News Sentinel. You may call our job line at 865-215-2562. If you are interested in a job that is not currently vacant, you can not apply, but you can ask to be placed on the waiting list for that job (for example, Financial Analyst) and a postcard will be sent to you when vacancies occur in the specified area. You can have your name placed on the waiting list by calling the Civil Service Department at 865-215-2106 or by coming to our office in Suite 569 of the City County Building, 400 Main Avenue in downtown Knoxville. STEP 2: Apply for a job If you see a job vacancy that you are interested in and think you may qualify for that job, you MUST obtain, complete, and submit an official City of Knoxville application by the application deadline specified on the job posting announcement. Submitted applications must be signed in order to be accepted. Applications are available in the Civil Service Department office in room 569 of the City County Building, 400 Main Ave. in downtown Knoxville. You may also obtain a printable version of the application on this website by selecting the job title you are interested in on the "Current Job Openings" page. Once the title is selected, a printable version of the posting announcement, application, and any additional forms will appear. You can not fill the forms out on-line. They must be printed, completed, signed, and mailed or brought in to the Civil Service office by the stated deadline. Incomplete or unsigned applications will not be accepted. Resumes may be included as a supplement to the application but NOT as a substitute. Some positions require additional forms. These forms will be specified in the job posting announcement and can be obtained in the Civil Service office or a printable version can be obtained on this website by selecting the job title you are interested in on the "Current Job Openings" page. For some jobs, copies of diplomas, transcripts, or certifications may be required. These will also be specified in the job posting announcement. Applications must be received in the Civil Service office by 4:30 p.m. on the stated deadline or must be postmarked by that date. Applications can not be faxed. STEP 3: Take the Test Many City of Knoxville jobs require a written test. If the job for which you are applying requires a written test, your application may be reviewed to determine if you meet the minimum qualifications. If your application is accepted, you will be scheduled for the written test and will be notified of the date and time of the test. After taking the test, your score will be sent to you by mail. Other City of Knoxville jobs require that you complete and submit a written test called a Training & Experience Questionnaire with your application. After receiving this form with your application, it will be scored and you will be notified of your results by mail. STEP 4: After the Test After your examination is scored, your results are mailed to you. Test scores will not be given out over the phone. If you receive a passing score, your name will be placed on the Eligible Register (a list of all persons eligible for employment) for that job, ranked in order of score with the other applicants. Your rank on the register can change as more applicants are added, hired, or removed. After the qualified applicants are tested on the knowledge and skills necessary for a job and passing scores are placed on the Eligible Register, the five highest ranked applicants are submitted to the department director for final selection. At this point, the department may call you in for an interview or to gain additional information. After a selection is made, Civil Service processes the successful candidate for employment and the other applicants remain eligible for future vacancies for one year.